Event (pre)view

 

The main idea behind 1Gateway is to consolidate data from multiple sources into a single place where you can analyse and view that data, in an effortless and cost-effective way. Many of our customers use multiple monitoring tools and want to display the data from those tools in a flexible, centralised dashboard of their choice.

These customers often choose Grafana as centralised dashboard for a number of reasons. More often than not, the dashboards provided with monitoring tools lack flexibility to become that umbrella solution. But even in cases where one of the existing tools has acceptable display functionality,  it may not scale well enough to process all data from all the other monitors.

Grafana is great for displaying and analysing numeric time-series data, as you can see in the screenshot below. At Faciligate we use Grafana to report on our test systems. Whenever any code is committed into Git, a new snapshot version of the product is automatically built and deployed to a series of test systems. The test systems metrics are displayed in this dashboard, and whenever some new code causes a problem like a memory leak or a cpu loop, it shows up clearly in the graphs.

Screenshot 2019-02-03 at 13.20.33

Where Grafana falls short is on the handling of events and non-numeric metrics. Several customers have approached us asking for an “event viewer” to make the solution complete. The screenshot below shows what we’re working on at the moment: a rule-based message processor that classifies any type of data, lets you escalate and notify, for example via Slack or ServiceNow, and of course display the messages on a powerful html5 UI.

Screenshot 2019-02-03 at 13.19.25

In the screenshot you can see events from CA-UIM and PRTG, as well as metrics from UIM that exceeded a threshold setting. Since the metric is also stored in InfluxDB, we can open up the threshold event and get some more historical context around that metric.

Even though the main request from our customers was around “event viewing”, we decided to build a next-generation event manager that can be used for any type of information, not only monitoring events.

 

Faciligate launches partner program

 

Madrid, 12 December 2018

 

Faciligate, the company behind 1Gateway, has launched its partner program and is actively recruiting business and technology partners.

Business partners are service providers, consultants or integrators who want to use 1Gateway technology in their projects. Rene Duerst from Swiss-based Acentix, a Faciligate business partner, explains:

Acentix is not a typical software reseller, we sell a unified approach. We listen to our customers, understand their business challenges and propose an individual, holistic solution including products and services. Integration of different components is essential and becomes a crucial piece of such a solution.

We used to develop  point-to-point integrations for our customers over and over again, but now we found a better and more efficient way by utilising 1Gateway as the integration platform. 1Gateway gives us all the freedom and flexibility to address any customer integration needs in a short time, essential to our business success.

Technology partners are software vendors who can either propose 1Gateway as an option to integrate their products with other 3rd-party tools, or include 1Gateway as OEM in their solution.

For more information, please fill out the contact form and we’ll be in touch.

 

 

1Gateway v2.1 now available!

Screen Shot 2018-07-04 at 11.21.01

Faciligate is proud to announce the launch of 1Gateway version 2.1. Main features in this release:

  • New web configuration GUI
  • Out-of-the-box integration between any combination of a growing list of endpoints:
    • CeeView
    • Citrix
    • SQL Databases
    • Any REST-based API
    • SCOM
    • CA-UIM
    • PRTG
    • Nagios
    • OpenTSDB
    • Influx
    • ServiceNow
    • QPID
    • Slack
    • Zabbix
  • Real-time message exchange and synchronization
  • Sophisticated, flexible mapping between message formats
  • Message normalization and routing
  • Self-monitoring ensures connectivity
  • Conversion from interval-based messages to state changes