1Gateway advantage for Managed Service Providers
- Speed up on-boarding of new customers
- 1Gateway can connect your customer’s current management tools to your NOC, giving you instant access to all relevant data
- Reduce effort to extend service catalog
- 1Gateway reduces the need for specific tool skills by replicating the relevant information into your existing management platform
- Improve response and resolution times
- 1Gateway can propagate tickets from your customer’s service desk to yours and keep them in sync