Synchronize Incident tickets across multiple service desk products

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    portrait of customer infor, its logo and a screenshot of the 1gateway solution

    Modular architecture, reusable plugins, and message normalization – 1Gateway is so flexible that only your imagination defines the limit.

    Mikael Ahlberg, Technical Manager

    Infor customers escalate incidents from their service desk tool directly to their managed service provider in near-real time. The 1Gateway approach improves the stability of data exchange, reduces operational expenses, and adds flexibility.

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    1Gateway

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    1Gateway is a fully supported product that simplifies the integration of disparate tools.

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